> ## Documentation Index
> Fetch the complete documentation index at: https://absentify.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Sign in to absentify on web, Teams, or Outlook
> Sign in to absentify on the web, Microsoft Teams, or Outlook using your invitation email and Microsoft 365 account, with troubleshooting tips for issues.
You can access absentify through the web, Microsoft Teams, or Outlook. Typically, when you're invited to absentify, you'll receive an **invitation email**.
This invitation is important, as it ensures your account is properly linked to your company's workspace.
If you haven't received an invitation, check with your administrator before signing in.
Before signing in to your absentify account or creating a new one, it's important to determine which sign-in method works best for you.
***
## Sign-in method 1: Microsoft 365 account
This method is recommended if you have a Microsoft 365 account and your company has approved the integration.
Signing in with your Microsoft account gives you access to advanced automations:
* Automatic synchronization with your Outlook calendar
* Automatic out-of-office replies in Outlook
* Synchronization with company groups
## Sign-in method 2: email
This method is recommended if you don’t have a Microsoft 365 account or your company hasn’t approved the integration yet.
The email sign-in flow depends on whether you already have an account:
* **New signup**: select **Continue with email** to get immediate access to the setup wizard. A confirmation email is sent in parallel (see [Email verification](#email-verification) below).
* **Returning login**: if your email is already linked to an account, you receive a one-time login code via email to verify your identity before signing in.
Benefits of the email method:
* Quick start without IT approval
* All core absence management features available
* Calendar integration via iCal invitations sent by email
***
## Email verification
When you sign up with email (rather than Microsoft 365), absentify uses **deferred email verification**. This means you can start using the app immediately, but you must confirm your email address within 14 days.
**How it works:**
1. After signing up, a confirmation email is sent to your address. You can continue using absentify while it arrives.
2. An amber banner at the top of the app reminds you to confirm. Select **Resend email** if you need a fresh link.
3. Open the confirmation email and select **Confirm email** on the verification page. The link is valid for 7 days; reminder emails are sent on days 1, 3, and 10.
4. If you do not confirm within 14 days, a blocking overlay pauses your access until you verify your email.
Certain actions require a confirmed email from the start, including inviting users, purchasing a plan, creating API keys, and connecting integrations.
***
## Switching sign-in methods
Your sign-in method is set during your **first login**. You can change it later in your personal settings:
**How to switch methods:**
1. Select your **profile picture** (in browser) or the **gear icon** (in Microsoft Teams) in the top right corner
2. Select **Your Preferences**
3. Go to **Microsoft Account** and link or unlink your Microsoft account
To switch to Microsoft, you sign in with the standard Microsoft login.
To use the advanced automations (calendar sync, out-of-office replies, etc.), your company must additionally approve the Microsoft permissions in the organization settings.
If you want to use all automations, you should sign in with your Microsoft account,
as the following features are **not available** when signing in via email:
**Calendar and communication:**
* Automatic calendar synchronization with Outlook (instead: iCal invitations via email)
* Synchronization of public holidays to your Outlook calendar
* Automatic out-of-office replies in Outlook
* Group calendar synchronization (shared department calendars)
With iCal invitations, you can still add absences to your calendar – just manually instead of automatically.
**Teams and organization structure:**
* Integration with Microsoft Teams/Outlook App (using absentify directly in Teams/Outlook)
* Synchronization with Microsoft Teams and Entra ID groups
* Automatic manager synchronization from Entra ID
* Azure AI integration for intelligent absence tracking in Teams Bot
**Note during login:**\
If you don’t see the option to sign in with a magic link, it’s likely that your system administrator has disabled this feature in the
[Authentication settings](/docs/en/roles/hr_admins/settings/general/authentication).\
If you’re unsure or need access, please contact your administrator.
A sign-in option can also be hidden after a failed attempt. If a Microsoft sign-in cannot be completed, absentify returns you to the login page with a notice explaining what happened and shows only the methods that can work for your account. See [Troubleshooting login issues](/docs/en/roles/employee/troubleshooting_login) for the individual notices.
***
### Which sign-in method should you use?
| Situation | Recommended method |
| --------------------------------------------------------------------------------------------- | ------------------------------------------------------ |
| You can sign in with your Microsoft 365 account and your company has approved the integration | **Microsoft 365 sign-in** |
| You want to use all automations (calendar, out-of-office replies, etc.) | **Microsoft 365 sign-in** |
| Your IT administrator doesn't allow logins at third-party websites with a Microsoft account | **Email sign-in** |
| Your company hasn't approved the Microsoft integration yet | **Email sign-in** |
| You want to test absentify first | **Email sign-in** (switch to Microsoft possible later) |
| You don't have a Microsoft 365 account | **Email sign-in** |
***
## Creating an account
If you are signing up for absentify for the first time via the website, the registration uses a two-step process. For example, you may start by selecting **Create account** on the marketing site.
1. **Enter your email address**: on the first screen you are asked for your work email. Enter the address your company uses for you and select **Continue**.
2. **Select your sign-in method**: on the second screen you see two options:
* **Sign in with Microsoft 365** (recommended): connects your Microsoft account for full calendar and automation features.
* **Continue with email**: creates your account instantly and sends a confirmation email in parallel. You proceed directly to the workspace setup wizard without waiting for a code.
After completing step 2, your account is created and you proceed to the welcome page described in the [After signing in](#after-signing-in) section below.
The two-step flow only applies when you create a new account on the website. If you were invited via an invitation email or are accessing absentify through Microsoft Teams or Outlook, you will be taken to the sign-in screen directly.
***
## How to sign in
### Sign in on the web
To use absentify from a browser, go to [absentify.com](https://absentify.com/en) and select **Sign in**.
You can sign in with either your **Microsoft account** or via **email**. Be sure to use the email address that your company used to invite you.
This ensures that your account is correctly linked, allowing you to access absentify immediately.
### Sign in on Microsoft Teams
**If absentify is already installed**
If your administrator has already installed absentify in Microsoft Teams, you can access it directly:
* Open Microsoft Teams and go to the **Apps** section or use the **Search bar** at the top.
* Type **absentify** to locate the app and open it.
**If absentify is not yet installed**
If the app isn’t available, contact your administrator to request installation. In some organizations, employees may not have permission to install apps themselves. However, if you’re allowed to install apps, you can install absentify by [visiting the Microsoft Teams Store directly](https://teams.microsoft.com/l/app/fbd349eb-146f-4e94-af76-df4754f40749?source=app-details-dialog).
### Sign in on Outlook
Since absentify is integrated for both Microsoft Teams and Outlook, if absentify is installed in Teams, it will automatically appear in Outlook.
**To find and pin absentify in Outlook:**
* Open Outlook and check the **Apps** sidebar or look under **More options** (usually represented by three dots) in the toolbar.
If absentify isn’t available in Outlook, contact your administrator or refer to the Microsoft Teams instructions above to check if it’s installed.
To make absentify always visible in your sidebar (in Teams or Outlook), right-click the absentify icon and select **Pin**.\
If this option is unavailable, ask your administrator to pin absentify for all users.
***
## After signing in
Once you've signed in, one of several scenarios will occur, depending on whether your account is linked, activated, and how your company has configured absentify:
If your account has already been added to your company’s team and activated by an administrator, you’ll be taken directly into the application. Here you can access your calendar and begin planning leave.
If your account exists but has not yet been activated, you’ll see a message indicating that your account is pending activation. In this case, you have two options:
* Select the **Send reminder to administrator** button to notify your admin team.
* Reach out directly to your workspace administrator or HR team to request activation.
You can’t access the workspace until an administrator activates your account.
You may see a **Welcome page** listing workspaces that match your organization. This means your account is not yet linked to a company workspace.
If your company is already using absentify, select **Send request** next to your company’s workspace. You can optionally include a **message** (up to 1,000 characters; if provided it must be at least 5 characters) to explain who you are or why you need access. Your administrators will be notified and can invite you from the pending join requests list.
After submitting, you are redirected to a **“Request sent”** confirmation page. You remain signed in and can see the following options:
* **Wait for admin approval** — a cooldown timer shows when you can resubmit.
* **Create a new team** — opens the workspace setup wizard to register a new workspace. Appears only when your tenant allows creating a new workspace.
* **Request to join another team** — appears if other matching workspaces exist.
* **Not sure?** — opens a help dialog with a link to support chat.
* **Log out** — signs you out of absentify.
You can send one join request every **5 minutes**. After the cooldown expires you can resubmit to the same workspace, which updates your existing pending request rather than creating a duplicate.
An email address exists only once in all of absentify. It belongs to exactly one account in exactly one workspace, and that stays true while the account is deactivated or archived. If you create your own workspace, your address is taken by that workspace and you cannot join your company's workspace with it until the account there is deleted.
The **Create a new team** option is intended for administrators setting up a new workspace. The wizard walks you through company name, location, team info, and a review screen before creating the workspace. If you choose this option as a regular employee, you may end up in an isolated workspace that is not connected to your team.
If you accidentally selected this option, you’ll need to **delete the workspace** before you can be added to your company’s workspace.\
Please follow this guide for next steps: [Delete company account](/docs/en/roles/hr_admins/settings/delete-account).
If your company administrator has disabled the ability to create new workspaces, and your account is not yet added to an existing workspace, the following will happen:
* You will **not** see the **Create a new team** option.
* You will see a message explaining that you need to request access to an existing workspace.
* You **can still** submit a join request to an available workspace and include an optional message for your administrators explaining who you are.
By following the appropriate steps based on the screen you see after signing in, you’ll ensure your account is correctly linked and activated, giving you access to your company’s workspace in absentify.
### Further support
If you are having trouble signing into the app, reach out to your company administrator or contact us via one of our helpful [contact links](/docs/en/introduction#how-to-get-further-assistance).