Steps to cancel a request
1
Select the request you want to cancel
Open your calendar and select the absence request you want to cancel, such as a vacation request from March 17th to March 20th.
2
Cancel the request
In the absence request window, select the trash icon in the bottom left, then select “Cancel request”.
3
Provide a reason for cancellation
A field will appear prompting you to give a reason for the cancellation. Once you’ve entered the reason, select OK to confirm the cancellation.
4
Verify the cancellation
Go to the Overview page to confirm that your request has been successfully canceled. The request should no longer appear on your calendar.
All approvers, representatives, and managers associated with this request will be automatically notified once you cancel it, in accordance with their configured notification settings.
This ensures that all relevant stakeholders are informed about the change.
Cancel a recurring absence
When you cancel an absence that is part of a recurring series, a dialog will appear. The available options depend on whether the series already includes past dates. If the recurring absence has not started yet, you can choose:-
Only this occurrence
Only the selected absence will be canceled. All other occurrences in the series will remain. -
This occurrence and all future requests
Cancels the selected occurrence and every later occurrence in the series. Earlier occurrences remain unchanged. This option appears only when the selected occurrence has later active occurrences in the series. -
Entire series
All occurrences in the series will be canceled.
-
Only this occurrence
Only the selected absence will be canceled. All other occurrences in the series will remain. -
This occurrence and all future requests
Cancels the selected occurrence and every later occurrence in the series. Past occurrences before the selected date remain unchanged.
Example of a request that cannot be canceled
You cannot cancel requests that have already started or are fully in the past beyond the allowed options. In this case:- Past occurrences remain unchanged.
- Only the available cancellation options for future dates are shown.
- If no future dates exist, the trash icon to access the “Cancel request” option is not visible.